1 reviews | Active since May 2018
so-called pizza experts
I ordered 6 pizzas at debonairs grassy park at 20:10. The pizza was only delivered after 2 hours. The red dot on the box was kept heated by a black heated plate in the debonairs delivery bag but when the box was opened the pizza was ice cold. The pizzas were all extra thin base with no flavors and just about no cheese on top. The two pizzas were sweet and sour rib but there was literally only 5-6 pieces of rib( actually wasn't rib but salami pieces) on it. All the pizzas were so disgusting, it was dry with rubber bases. Debonairs is a well known provider yet the quality of their foods has declined dramatically. Definitely won't recommend anyone to eat from them period!
Hi Monique
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Monique
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***