AP
AllMyLifeIHadToFight P
1 reviews | Active since Nov 2015
02 Feb 2016, 18:40
Slow service and bad attitude
I have just left Debonairs Pizza with a bad taste in my mouth. I waited forever to have my order taken as if that wasn't enough I had to wait some more to get my pizza. I asked Makgauta how long do I have to wait for my order, her response was \for as long as it takes\". Her manager wasn't much help either cause I ended up asking for a refund, which he did. <br> I have been buying pizza from Debonairs, mainly in Bloemfontein, for years and I have never received such bad service. Whether I order telephonically or in person. <br> I am utterly shocked! "
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Debonairs Pizza's replyOfficial
04 Feb 2016, 09:27Hello BCSMustFall,
Thank you very much for taking the time to report your experience with our Setsing, Qwaqwa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Setsing, Qwaqwa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Feb 2016, 09:27
Official
Hello BCSMustFall,
Thank you very much for taking the time to report your experience with our Setsing, Qwaqwa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Setsing, Qwaqwa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)