cM
charity M

1 reviews | Active since Mar 2014

30 Dec 2016, 17:36

slow service

<p>Ordered a triple Decker by 17:05 still waiting at debonair Alexandra,it's not even full,they just slow 17:40 still waiting....you only get assisted when u go check then wait another 15 min as they say it is..so basically their pizza takes 45+min to prepare</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 Dec 2016, 08:34
Official

Thank you very much for taking the time to report your experience with our Pan Africa Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)