1 reviews | Active since Jul 2016

13 Jul 2018, 21:20

Slow service

I ordered from debobairs Zewenwacht. I received a confirmation SMS at 7.12 pm. It's 9.30pm no delivery yet.... I think it's unacceptable.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply14 Jul 2018, 10:24
Official

Hi Rene

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***