1 reviews | Active since Jan 2015
Slow and terrible service
<p>This was my 3rd time going to Protea Glen Mall to buy pizza and their service is very poor and very slow it takes up to 2 hours to get your pizza.</p> <p>I will place and pay for my order and they will tell me it will take up 30 minutes to get it ready and when i go after 45 minutes to collect my order then they tell me it’s not ready yet and you can see that they still need to do 20 more before my order their service its very slow and terrible.</p> <p>Their service really sucks they should fix it…</p>
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)