1 reviews | Active since Nov 2012
Slept with a hungry stomach
Yesterday we ordered Pizza for delivery around 20:05 and we were told it will take 1H20 minutes. So the estimated time went pass, we called again around 21:25 - 21:30 just to check on our order. The lady we spoke to told us that they don't deliver at this time. We explained to her that we ordered earlier and came to an agreement. Our request was still declined with no reason and I swear I heard her double check with the driver what happened to our order but we never got what the issue was, only that they don't deliver at this time. It's really disappointing for a well known brand to provide such a service. All she could have done was to explain what went went wrong on their side and apologize for the inconvenience.
Thank you very much for taking the time to report your experience with our Moreleta park Wekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Moreleta park Wekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)