Sleeping on an empty stomach
<p>At 19:22 I received an sms confirming my online order. At about 20:30 I called to check up on my order, the lady informed me she is checking on my order she'll call me back in 10 minutes. Which she did. She then informed me the driver is on his way he'll be 10 minutes or so... 15 minutes later she called to ask if I had received my order but nothing. She then called the driver then called me and said he's 5 minutes away. it is 22:20 right now and I'm going to sleep on an empty stomach because Debonair Pizza decided not to deliver my pizza. </p> <p> </p> <p>I am disappointed and disgusted at the service I received and the lies. No one should endure such.</p>
Thank you very much for taking the time to report your experience with our ( Blue hills Midrand) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our ( Blue hills Midrand) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)