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montesafuels M

1 reviews | Active since Jul 2016

02 Aug 2016, 13:42

Should I make a case of theft against Debonairs!!!

<p>Debonairs said that they will contact me tomorrow with a phone call regarding my complaint to hello peter. I got an sms that said case has been resolved ( case number 199427). Where is my salami that I payd for and what was resolved. The salami doesnt even have to be on a pizza for me to recieve it, last time i checked i payed for my salami that i didnt get. I ordered pizza at denonairs over 5 times in one week. My last order 31/07/2016, I ordered a pizza Chicken,Feta and AVO with something meaty a two in one and a sprite. When the things got here I recieved a Coke my girlfriend hates coke by the way. The pizza was cold and where was the AVO no AVO on the pizza that said on the slip that you will be geting AVO. All the times we recieved pizza from debonairs, we had to heat it up in the microwave. I think that I should start my own theft case against debonairs and spread this post all over social media.</p> <p> </p> <p>So many flaws in one week that happend so many times to one person, what about all the other customers that might not be complaining. This is theft and fruad. Theft of my pizza toppings being missing. Debonairs please check your secutiry cameras, show me my toppings being placed on my pizza and fruad for acting like its all ok and resolved. Where is my phone call about resolving this matter seriosly. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 Aug 2016, 10:36
Official

Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)