Shocking service & dirty shop
<p>Firstly I called the restaurant over 20 times in a space of an hour and the phone just rang either no answer to take my order but when I got to the restaurant there were 5 s******s just parked at the entrance. I spoke to Sibusiso to express my dissatisfaction and his excuse was that they are having a busy day. and as I stood there to order you'd hear this phone ring with no one paying attention to it. The shop is filthy with dirt & papers everywhere. We also had to wait outside because of the foul smell from the restaurant. Seriously this service is ridiculous, slow service & staff with attitude.</p>
Thank you very much for taking the time to report your experience with our ( Jabulani Mall ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our ( Jabulani Mall ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)