LF
Lungisa F
1 reviews | Active since Feb 2016
26 Feb 2016, 12:11
Shocking service
I ordered an awesome foursome pizza on Saturday, left and went to buy something else, returned 30 minutes later to collect my order and was told it will take time, people who ordered the same thing after me received their orders while I was watching meaning my order was never done, I asked to speak to the manager who just could not wait to give me my refund. I live near the area and I love debonairs pizza, please improve.
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Debonairs Pizza's replyOfficial
02 Mar 2016, 08:57Hello misLungisa,
Thank you very much for taking the time to report your experience with our Protea gardens mall soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea gardens mall soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Mar 2016, 08:57
Official
Hello misLungisa,
Thank you very much for taking the time to report your experience with our Protea gardens mall soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea gardens mall soweto branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)