DW
Dieter W
1 reviews | Active since Mar 2009
13 Jun 2015, 06:41
Shocking Service
I ordered pizza from your Cosmo City branch. The operator ( Schummi ) can not understand English. It took 5 min until she had the order right and on arrival the pizza was cold. I stay 3 min from this branch. The Manager phoned me for directions after giving it to her she said I must hold on and give it to the driver.<br> The manager as well totally ***********.<br> I will never order from Debonairs again
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Debonairs Pizza's replyOfficial
15 Jun 2015, 08:24Hello dandv,
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply15 Jun 2015, 08:24
Official
Hello dandv,
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)