1 reviews | Active since Dec 2010
Shocking service
<p>We are vegetarians and ordered 2 vegetarian pizzas from the Canal Walk store today. We started eating and my wife notices a piece of meat or chicken on the pizza. The manager was very apologetic about the whole situation. The lady at the till had even passed the message to the kitchen to be careful about but clearly some staff just don't care. THERE IS A REASON WHY I HAD STOPPED ORDERING FOOD FROM DEBONAIRS AND TODAY CONFIRMED I SHOULD NEVER HAVE STEPPED IN DEBONAIRS. THEY HAVE CLEARLY LOST SOME CUSTOMERS BUT I DOUBT IT DEBONAIRS EVEN CARES!!!</p>
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)