Shocking Experience
<p>Hello Debonairs</p> <p> </p> <p>I visited Debonairs Pizza at OR Tambo today, on my arrival I orderd a Fired Up Double Stack pizza. Firstly I had to pay in as the price the told me to pay was less, then they got my order wrong, and eventually when my order came, I went back to the office (at car rentals) I got another shock, the Double stack pizza was 2 bases ontop, nothing inbetween, the pizza was paper thin and sauses all running out from the pizza.</p> <p> </p> <p>We support you guys everyday, as we spent 80% of our time at work, working shifts, and I find it a bit unfair that your stafftreats their loyal customers like this.</p> <p> </p> <p>I trust in hearing from you soon.</p> <p> </p> <p>Kind Regards </p>
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,