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Mpho M

1 reviews | Active since Jan 2018

01 Jan 2018, 19:03

Shocking Delivery Service and Quality!!!!

I placed an online order at Debonairs Key Largo at 16:21pm I've had to call the store twice to follow up and finally received my order almost 3 hours later and and it was freaking cold!

The store has terrible delivery service and at most you receive your order over an hour late all the time but today just took the cake

Highly disappointed and shocked that this behaviour happens for such a large co-orporation

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jan 2018, 13:46
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***