1 reviews | Active since Jun 2016
Shocking delivery
<p>I had placed my order telephonically. When the order was delivered I had noticed that the pop-itz was not the right flavour that I had ordered. I immediately called the branch and they informed me that they would send out a fresh batch to me with the right flavour. MORE than an hour passes and still no food! ... after calling AGAIN..i was told that the driver is on his way.... STILL NOTHING... needless to say I NEVER received the food that I PAID FOR... absolutely SHOCKING! Debonairs White River wont be hearing from me again if this is how they treat their customers!!</p>
Thank you very much for taking the time to report your experience with our White River branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our White River branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)