AA
Ashley A
1 reviews | Active since May 2014
14 Feb 2016, 21:02
shocking delivery
Ordered my pizza and 2L cold drink at 18:19 received my pizza at 19;20 when I got into the house I remembered I order a 2L coke I looked outside and driver is gone ... I called d ebonairs straight away by that time it was 19:30 the lady that answered the phone said to me she will semd a driver straight away .... it is 21:00 and still no 2L coke I called *** /1258 /9977/5828 No answer I had to call fish way and ask them to give the phone to the manager of debonairs So I can speak to him .... this is shocking I'm very disappointed
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Debonairs Pizza's replyOfficial
15 Feb 2016, 08:57Hello ashley***,
Thank you very much for taking the time to report your experience with our oakdene branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our oakdene branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply15 Feb 2016, 08:57
Official
Hello ashley***,
Thank you very much for taking the time to report your experience with our oakdene branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our oakdene branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)