KK
Koki K
1 reviews | Active since Apr 2019
25 Apr 2019, 12:48
****ty service
It took 40 min to get a small triple decker after order instore. This is unacceptable. This is not the first time this has happened in this particular store.
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Replies (1)
Debonairs Pizza's replyOfficial
14 May 2019, 16:21Hi Koki
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalated to both the store manager and the area manager. Please send us the branch name so that a representative of the store can be in touch to resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalated to both the store manager and the area manager. Please send us the branch name so that a representative of the store can be in touch to resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply14 May 2019, 16:21
Official
Hi Koki
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalated to both the store manager and the area manager. Please send us the branch name so that a representative of the store can be in touch to resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalated to both the store manager and the area manager. Please send us the branch name so that a representative of the store can be in touch to resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***