1 reviews | Active since Jan 2017

06 Apr 2018, 19:04

****ty service

Debonairs Pizza in Lakeside, Benoni. I have become a regular there in the last 3 mths. However, their staff cant be bothered. 3 phone calls from a cell to order as they pick up the phone and drop it. I have 3 witnesses to this. Then I ordered, said that I would be there at 7pm. Get there, oh now they r making the pizza. ***. 1 hr & 15mins later.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Apr 2018, 14:51
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***