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bsikumba B
1 reviews | Active since Jan 2013
14 Mar 2019, 21:29
**** service debonairs phillip nel park, Pretoria west
It is the 2nd time that i have ordered pizza with debonairs phillip nel park. I have waited for almost 2hrs. Last time I got the order the following day. No customer service at all
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Debonairs Pizza's replyOfficial
10 Apr 2019, 15:07Hi Babalwa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 15:07
Official
Hi Babalwa
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***