service, what service?

I don't know where to start but the Phumulani mall ladies really need to be re-trained...<br> 1st I order the on the double, the lady ask with single or double cheese, me thinking its part of the pizza since she didn't mention 'extra' I go for double which increased my pizza from 119 to 159, when I ask her why 159 she tells me the cheese is extra and walks away before I am done.<br> <br> I then sit down to watch all the ladies on the front counter chewing gum, I kid you not all 4 of them, I don't know if the rules have changed but when I was still in school and doing part time waiter-ing jobs the 1st rule was never chew gum in front of customers. <br> <br> Then they play the music so loud and have a lady with a squeaky very low voice call out your order number and if if you can't hear them they have audacity to tell customers that they don't listen, actually to quote one of the \keng batho ba aba otlwi or aba otlwele"(SP) which mean \""what"