1 reviews | Active since Jan 2018
Service value drops
Hi so i normally buy the read deal pizza at debonaires boksbutg and im always happy with the service. But yesterday friday 9th i ordered 3 real deal pizza barbaque macon flavour, only the 1 pizza was ok the order 2 seems like an order returned because it was incomplete. The source was minimal and the pizza was tasteless. Not sure is it because it was so cold that it seemd to have air or what. And when i called in to report this i was told thats how it is because it is the cheapest pizza.
I am very dissapointed as all i wanted was to put my feet up after a long day at work. I guess my relationship with debonaires boksburg is over.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***