aK
atiyya K
1 reviews | Active since Jul 2013
23 Apr 2015, 13:10
service totally sucks
Called Debonnairs lenasia to place an order at 6-30 pm. Was told I would receive my delivery in 20mins time. I live I. Ext 9 which is not far from da store . when the pizza did arrive an hour later I was very disappointed to see that the pizza that I ordered which was chicken and feta only consisted of chicken....I was already so irritated with the late delivery and with two hungry children I was not prepared to return it and wait another hour till they deliver again
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Debonairs Pizza's replyOfficial
30 Apr 2015, 07:40Hello atiyyak,
Thank you very much for taking the time to report your experience with our lenasia trade route mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our lenasia trade route mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Apr 2015, 07:40
Official
Hello atiyyak,
Thank you very much for taking the time to report your experience with our lenasia trade route mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our lenasia trade route mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)