AS
Aldene S

1 reviews | Active since Aug 2014

07 Jul 2015, 17:18

Service is poor

We order a pizza at 16:40 the cashier adviced us that it will take 15 minutes and the shop wasn't even full and 35 minutes later we still waiting for our pizza and they hardly call your number you have to stand up and go ask about your order this is such bad service I don't think I'll ever come to this place again.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Jul 2015, 10:34
Official
Hello smith.aldene,

Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)