**** SERVICE AND **** MANAGEMENT

I AM FURIOUS AND SOMEONE BETTER CALL ME BACK REGARDING ORDER ******** ASAP AND I RESERVE THE RIGHT TO TAKE FURTHER LEGAL ACTION FOR NEGLEGENCE PARTAINING TO THE BONE THAT STUCK INTO MY HOLE IN MY TOOTH CAUSING SEVERE PAIN.

1) ORDER SAID DELIVERED AND IT WAS NOT ... I CALLED IN AND THEY SAID IT WILL ARRIVE SOON - APP DOES THAT ACCORDING TO THE CALL CENTRE AGENT - THE DRIVER SENT A PLEASE CALL ME TO NOTIFY US HE WAS AT THE GATE AFTER THE DELAY AND HUMBLY APOLOGISED FOR THAT AND I COMPLETELY UNDERSTOOD 2) BONE FOUND IN A PIECE OF PIZZA (PHOTO TO BE PROVIDED ON REQUEST) -NOT THE FIRST TIME THIS HAS HAPPENED YET THERE IS NO WARNING ON YOUR PACKAGING! 3) WE CLEARLY INDICATED THEY MAKE SURE THERE IS CREAM CHEESE IN THE DOUBLE STACK LAYER YET IT WAS VEEEERRRY DRY AND HAD CLEARLY ALMOST NONE... SO I ASK YOU WHAT DO WE PAY EXTRA FOR???????.... 4) THE CALL CENTRE WAS NOT ABLE TO PUT ME THROUGH TO THE STORE AS THEIR EXTENSION WAS "NOT WORKING" - I MEAN REALLY HOW UNPROFESSIONAL IS THAT....

Worse of all is the bone story is the second time and the so called manager had the audacity to tell me (the first time it happened) I have to leave the bone and pizza and drive back to them to show them because "anyone could put a bone in a box and claim that it came from their store"

Furious does not even describe my mood right now....

Complain on their website … and its …. Sorry try again …. Couldn't capture or some bulls**t like that...

Try speaking to the manager via the call centre and you get "we will escalate the matter as their extension is not working right now.... oh yea …. how convenient