NR
Narisha R

1 reviews | Active since Jul 2015

08 Jul 2015, 16:17

Service

I needed to order meals for our company and queried the price of the Real Deal Meal the lady said it would cost me R88.00 for a single meal, I asked her to confirm this with the manager she said that the manager is busy. I asked to speak to the manager and will hold as I was already told he was busy she then said he has another call on hold. Further to that I had given her my physical address about 4 times. Total time of the call would have meant me going to Debonairs ordering the meal and back at my office.<br> <br>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply09 Jul 2015, 07:32
Official
Hello Ragus,

Thank you very much for taking the time to report your experience with our Hillcrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)