iM
ivan M

1 reviews | Active since Jun 2014

02 Oct 2015, 20:32

Seriously how is this shop still open!?

Hi. <br> So I gave them a chance to redeem themselves after their previous sorry excuse of a pizza. And what a disappointment. Not only was the pizza so cold (black sticker) and took an hour and a half, once again so dry I chocked. Is the economy really so bad that they can't even afford to add some sauce to the most expensive pizza they have? Please close that shop seeing as its feeling the full force of the recession and almost choking me to death. I have never had such a disgusting pizza in my life, what a waste of money. This was the last straw I'm spreading the word no one I know will eat there again. <br> <br> P.S Hello Peter should add a photo option to show the quality of food they expect you to be happy with.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Oct 2015, 10:38
Official
Hello Ivanmuller,

Thank you very much for taking the time to report your experience with our Banbury crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)