1 reviews | Active since Jan 2014
SECOND TIME DISGUSTING SERVICE
<p>Ordered online and 1 3/4 hours later our 2 pizzas still not delivered. We live in George and Debonairs is 7 minutes' drive away. Phoned after 75 minutes and Charlene told me she doesn't know why the delivery was taking so long. Wanted to cancel the order but she said it had already left. Strange, it only arrived 45 minutes after my phone call. No apology or reason for tardiness from Charlene.</p>
Sorry, sent review too soon. After waiting for over 2 hours for our pizzas and phoning a number of times (battled to get through), I eventually spoke to Chane and then Nancy and cancelled my order.
After waiting for 2 hours we lost our appetites!
Sorry, sent review too soon. After waiting for over 2 hours for our pizzas and phoning a number of times (battled to get through), I eventually spoke to Chane and then Nancy and cancelled my order.
After waiting for 2 hours we lost our appetites!
Good day Glenda,
Thank you very much for taking the time to report your experience with our George branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Good day Glenda,
Thank you very much for taking the time to report your experience with our George branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)