RM
Rosemary M
1 reviews | Active since Jan 2015
08 Nov 2015, 18:47
Sad Appearance and taste
Debonairs used to be so devine but now you just plain and simple pizza with not much impression to make coz you have gained your spot in the pizza industry. I placed an order (order 92) for ranch chicken and bbq macon, the R119 special and I'm amazed at what I received. We received 2 pizzas with more sauce then fillng. The was 7 macon on pizza, barely much chicken but the sauce taste was there. How pathetic. What happen to your service? Why have more debonairs sauce and less filling? Pathetic, really sad that you turned our pizza super to marinated base supper.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
09 Nov 2015, 10:05Hello Rosenbal,
Thank you very much for taking the time to report your experience with our Umngeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umngeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Nov 2015, 10:05
Official
Hello Rosenbal,
Thank you very much for taking the time to report your experience with our Umngeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Umngeni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)