AH
Adele H
1 reviews | Active since Mar 2016
18 Mar 2016, 20:30
Rustic Range. Barren Range
I ordered the Chicken and Avo pizza from Debonairs' Rustic Range from Debonairs Grosvenor Crossing. Expecting a pizza layered with heaps of fresh rocket and avo - the very things that attracted me to their Rustic Range, an alternative to the usual \fast food pizza\". I was instead greeted by 6, R5 coin sized torn rocket pieces...strategically placed next to odd shaped unripened, rubbery avo slithersI suspect were butchered out of a leftover of an avo. Im afraid Rustic should not be the adjective, instead the words Barren and Misrepresentation come to mind. Im extremely disappointed that so little attention or care was shown in your Debonairs' end product. Please rethink this offering, especially when you are unable to deliver.<br> "
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Debonairs Pizza's replyOfficial
22 Mar 2016, 12:38Hello AdeleHatt,
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply22 Mar 2016, 12:38
Official
Hello AdeleHatt,
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Grosvenor Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,