Rude sales person

I placed an order at Debonairs pizza Randfontein yesterday at 18:33 and only received my order at 20:11 which was even an incorrect order. I called the store to notify them and they promised to deliver my correct order today, they asked me what time I’ll be available and I told them that I’ll be home around 15:00. To follow up on the store, I called on my way home from work, and a lady named Bongi was rude on the phone as she told me that they’ll call me even before I finished talking, she kept repeating “they’ll call you”. This in an unacceptable way of speaking to the customer. The store made a mistake, which I understood, but to be talked to like I’m some brainless maggot is something else.