1 reviews | Active since May 2011
Rude! Rude! Stubborn store manager
So we placed an order online, 55 minutes later we received a call from a guy who said we should wait at the gate. We did just that. 45 minutes later we decided to fetch it from the shop because we were waiting for nothing. On our arrival to the shop, we requested to see the manager, the rude Pauline is the reason why we are not going to eat debonairs ever again. In short, we had to actually leave that order. I promise you, I will never ever eat debonairs. As for Pauline she must learn to respect customers and take her job serious. Damn!
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***