1 reviews | Active since May 2016

30 Jul 2016, 16:41

Rude delivery man....

<p>Good day,</p> <p> </p> <p>I would hereby like to inform you about Stellenbosch Debonairs' rude delivery man.</p> <p>I ordered a pizza, he arrived earlier than expected. Then when I said to him wait 5 minutes, he refused and drove off. Then he returned an hour later with a rude attitude saying in Afrikaans "its not his problem that he was busy" and that "its not his problem I was late". I am beyond disgusted at the delivery man's attitude and would like this to be addressed as soon as possible.</p> <p> </p> <p>Thank you.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply01 Aug 2016, 09:19
Official

Thank you very much for taking the time to report your experience with our Stellmark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)