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jade.venter jade.venter

1 reviews | Active since Jul 2016

26 Jan 2020, 12:34

Rude Delivery guy!!

WORST EXPERIENCE EVER!!

cold food , delivery guy shouts at me over the phone, over an hour late still have not received anything!!!

Will never make use of these services ever again !!!!

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply29 Jan 2020, 12:39
Official
Hi Jade

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Debonairs Pizza Team
Debonairs Pizza
Debonairs Pizza's reply29 Jan 2020, 14:07
Official
Hi Jade

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, The Debonairs Pizza Team