KN
Karabo N

1 reviews | Active since May 2015

01 May 2015, 21:14

******* service

Am order was placed at 18:15 for pizza it is now 21:10!<br> It is absolutely appalling to have to wait over an hour for a simple pizza order.<br> Numerous calls have been made and we kept being told that James, the driver is on his way!<br> <br>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 May 2015, 08:07
Official
Hello Kaybzz,

Thank you very much for taking the time to report your experience with our Bara Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)