ND
Nadine D
1 reviews | Active since Sept 2015
10 Sept 2015, 10:46
rubber bases
I purchased 2 pizzas from them 2 weeks ago for delivery. I had guests visiting from Korea and we wanted a snack but what a disappointment. the bases were like rubber, worst pizza ever. theres not much to say other than 'disgusting. I went back and spoke to the manager, she kept my receipt and promised to chat to the morning manager and call me back which she never did. I hate being ********** and do not appreciate that I have not been contacted. They have just lost a regular customer.
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Debonairs Pizza's replyOfficial
11 Sept 2015, 08:47Hello nadinedaries,
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Sept 2015, 08:47
Official
Hello nadinedaries,
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)