1 reviews | Active since Jul 2018
****** of change
I ordered a pizza n specified that I have R200 so I will need change. The call center guy said he will make a note and indeed he did cos is even written on the slip to please bring R200 change bt the delivery guy brought only R20 and my change was supposed to beR35. He pretended that he didn't know how much change he was suppose to bring!!!!! I personally think that he always takes advantage of the customers. Even if was gonna tip him I think is only fair that I'm the one who gives him the money not the other way round.
Hi Dineo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they will be escalating this to both the restaurant manager and the area manager. Please could you message us with the store you ordered from so we can process this.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Dineo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they will be escalating this to both the restaurant manager and the area manager. Please could you message us with the store you ordered from so we can process this.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***