Rip-off by Debonairs!!!

Good day,

I've placed an order with Debonairs and have not received my order after an hour of ordering online.

After seeing one missed call, I called back and got a message that it's outside of their business hours.

I called again and got an option to hold for a manager, followed up on my order and got such bad service from the manager with no option to resolve this matter. She said that they are closed and transferred me to, which seemed like, a switchboard line. I paid online already and feel like this is just a *******.

I was told that my house number was not provided, when capturing online even though I certainly did capture my house number. This is not the first time that I've ordered anything online either.

Can this platform assist with resolving this matter URGENTLY and getting my full refund immediately back into my account. This is absurd!!

Regards, Zerina