Ridiculous service

Debonairs pizza balfour park bad service. Every time I order I get the worst service, 1st I ordered and it took over 2 hours for my order to arrive, 2nd I used the app the guy delivering was rude he struggled to find my address without communicating and said he regret taking my order. Yesterday I drove to balfour paid R199 for a large creamy chicken pizza wow I only got the pastry and cheese no chicken no mushrooms no cream. Triple decker to have a dry pizza and this is not the 1st time I'm complaining about the dry pizza from them.