1 reviews | Active since Jun 2015
Ridiculous service
<p>I have decided to order pizza via the app on Friday evening. After an hour I phoned the number on my order and they advised me that the pizza will be there shortly. I phoned again after 15 minutes and another operator advised me that the pizza is on its way. The pizza arrived 90 minutes after we have placed the order. It was 20:30 and the pizza was cold. What is the use of fast food and delivery if that is the service that a client will receive. Not what I expected from a brand like Debonairs!</p>
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Customer Care
Thank you very much for taking the time to report your experience with our Montana Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Customer Care