rR
raynardt R
1 reviews | Active since Apr 2015
07 Apr 2015, 17:52
RIDICULES DELIVERY TIMES AND SERVICE
Ordered 2 pizzas at 17:00 I waited for an hour and 10 minutes still no delivery waited another 5 and phoned, I phoned 8 times no answer so I had to phone the manager at engin garage to cancel the order. Had to climb in my car and go to kfc and when I got home at 18:45 only then the delivery guy was there with the pizzas I have already cancelled and he wasnt even aware of it cause no one phoned him probably because they dont now how it phones work!! Will never use this service again they wasted my time, petrol and airtime- Thanks for nothing
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Debonairs Pizza's replyOfficial
08 Apr 2015, 09:31Hello raycat,
Thank you very much for taking the time to report your experience with our UITENHAGE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our UITENHAGE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Apr 2015, 09:31
Official
Hello raycat,
Thank you very much for taking the time to report your experience with our UITENHAGE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our UITENHAGE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)