PL
Princess L

1 reviews | Active since Jun 2019

14 Jun 2019, 21:00

REVOKE BAD FRANCHIES

If it was possible for me to put half a star for this franchise I really would. The service from branches near Maboneng are disgusting and the fact that Famous Brands doesn't revoke licenses. Besides revoking licences WHO THE **** HANDLES the hiring of the messy, rude delivery guys.

Debonairs Pizza Carlton Centre and Berea need to be closed. I am disgusted by Debonairs Berea driver who made me wait 15 minutes in the cold for food I AM PAYING FOR. NOTE THIS FOOD IS NOT ****EN FREE. THEN THE ****ER HAS THE NERVE TO SAY SHOULD I CRY WHEN I TOLD HIM HE WAS LATE.

THEN IT DOESN'T END THERE. HE TELLS ME HE DOESN'T HAVE CHANGE AND ONLY GIVES ME MY CHANGE AFTER I TOLD HIM I HAVE PROOF BECAUSE IT WAS AN ONLINE ORDER.

I COULD ****EN DIE WHEN I THINK THIS IDIOT IS GONNA GET PAID FOR NOT DOING HIS JOB.

FAMOUS BRANDS- START REVOKING PEOPLE'S LICENSES OR YOU WILL GET BYPASSED BY INTERNATIONAL BRANDS LIKE DOMINOS WILL GRAB YOUR ENTIRE MARKET.

SIDE BAR- STOP CALLING YOURSELF SA's MOST FAMOUS BRANDS BECAUSE DEBONAIRS IS NOTORIOUS FOR BULL****!!!!

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply15 Jun 2019, 16:29
Official
Hi Princess
 Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
 If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team Customer Care Line: ***