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Niventheran N
1 reviews | Active since Dec 2015
05 Dec 2015, 20:28
Refusing to accept Discovery Credit Card
Manageress in the store refused to accept my Discovery Credit Card because is not underwritten by a Local Bank. I explained to the manageress that its underwritten by FNB , she says NO ITS NOT , THEY ONLY ACCEPT STANDARD BANK AND ABSA CARDS. Its a franchise store and the don`t accept it , turns and walks away.<br> ABSOLUTELY DISGUSTING SERVICE.
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Debonairs Pizza's replyOfficial
07 Dec 2015, 11:08Hello 001Nivs,
Thank you very much for taking the time to report your experience with our Westgate Mall , Mitchell. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Westgate Mall , Mitchell. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply07 Dec 2015, 11:08
Official
Hello 001Nivs,
Thank you very much for taking the time to report your experience with our Westgate Mall , Mitchell. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Westgate Mall , Mitchell. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)