lM
lizzy M

1 reviews | Active since Jul 2015

02 Jul 2015, 07:32

refused to change wrong order

Extremely bad service& attitude from the manager for refusing me to exchange an order that was wrong...she even refused me2 talk to her boss over de phone when she called her/him...She made the hole matter a joke..she was laughing..ddnt even care...She is an excuse for a manager

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Jul 2015, 11:25
Official
Hello lizzymoloi,

Thank you very much for taking the time to report your experience with our chris hani crossing vosl... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)