FC
Firoza C
1 reviews | Active since May 2012
27 Aug 2015, 14:42
REFUSE TO SERVE DUE TO NO CHANGE
My friend and I went in to Debonaires to buy pizzas and was told that we cannot be helped as there is no change in any of the tills and that one of the employees has gone to the bank for change and that they have no idea when she will be returning. We had no choice but to leave and many other customers before me and after me exited the shop disappointed without pizzas.I am very disappointed and will share my story with others regarding the bad service we received at Debonaires.
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Debonairs Pizza's replyOfficial
28 Aug 2015, 08:12Hello WAAN1,
Thank you very much for taking the time to report your experience with our MIDRAND branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our MIDRAND branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply28 Aug 2015, 08:12
Official
Hello WAAN1,
Thank you very much for taking the time to report your experience with our MIDRAND branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our MIDRAND branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)