Refuse refund after delivering Pizza after two hours after

<p>I orderd a pizza online using the debonairs app from Debonairs Northcliff at 20:14. Around 9:15 Pizza still not delivered, I call the branch they tell me they have closed. I get angry tell them I already paid online and my order went through. I ask for the manager, the girl on the quickly changes her story says driver is on the way. I hang up. 21:46 burnt Pizza is delivered at my door step. I tell the driver to tell the manager I want my refund. I complain online, I complain on twitter. All complaints acknowledged by debonairs but yet still no one gave me feedback or responded to my complaint.</p>