REFUND ME MY MONEY

On Sunday, 22 Dec I placed an order via uberEats, Debonairs pizza worth R321.08. I accidentally wrote an incorrect address, which I communicated with the driver. I have owned up to my mistake and to my surprise Emile (+27 (60) ***) “delivered” the order despite the incorrect address. I would have thought that it would be taken back to the hub because I had paid for the product and I am sitting without neither refund or the actual food I had bought. I logged a complaint with UberEats and the respond suggested that the driver followed the correct procedure, by waiting despite being told that the address is incorrect. UberEats does not want to refund the order I placed and not received. I am so disappointed, in an economy this bad UberEats dares to play me like this?! I am so disgusted of this service!!! I need my money!