NT
Neo T

1 reviews | Active since Feb 2018

31 May 2018, 07:16

Refund and Bad Service

If you know that you not delivering to my area, why accept the order in the first place, take 30 minutes to tell me that you dont deliver to my area because its not 5 minutes away; when in fact I have been ordering for the very same place.

I would like my refund ASAP

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 May 2018, 16:29
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***