jL
john L

1 reviews | Active since May 2012

17 May 2017, 13:15

Refund

<p><br />Greetings</p> <p>Can I please have money for the order I made last night credited bak into my account, asap.<br />When I made the order I was under the impression that it would be delivered to my new address in westenburg only to be told by Belinda that it cannot be undone and as well the branch in library gardens could not do that as well. I was told that the transactions would be reversed and nothing has happened thus far. I need the money back now.</p> <p>DELIVERY ORDER<br />2017-05-16 08:48 PM<br />Accepted by the store to be delivered.<br />Placed by:<br />JOHN BALOYI<br ********** /> ********** 104<br />Reference: #451694<br />Debonairs Pizza Seshego<br />9 Ditlou Street, Corner 27 Avenue, Polokwane, Polokwane<br /> ********** 705<br />1 × CHICKEN-FILLA®R 124.90<br />Size : Large Pizza (30cm)<br />Cheese : Normal Cheese<br />Delivery Fee: 85 Tarmarine street,westenburg,polokwane,Limpopo, 405 Samson Phopi St, Seshego H, Seshego, Limpopo, Limpopo (Free Delivery Area)R 0.00<br />Total:R 124.90<br />Paid:R 124.90<br />Due:R 0.00<br />Paid Online<br />CARD PAYMENTS<br />Amount:R124.90<br />Date:Tue 16 May 2017 08:48 PM<br />Status:Paid ()<br />Card:445143******9768</p> <p><br /> Show original message</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply12 Jun 2017, 17:38
Official

Thank you very much for taking the time to report your experience with our Seshego branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Best regards,