AG
Aqeedah G
1 reviews | Active since Feb 2014
28 Aug 2015, 16:07
Really disappointed
I ordered an hour ago from Debonairs avonwood, and asked for it to be delivered to my house. My order was 2 real deals one Mexican and one club and bottle 500ml sprite. I opened the box ready to eat and found that there is hardly cheese on the Mexican fiesta and the club looked like it had been thrown in the box n didn't look appetizing at all. I think this is really unfair as I paid for this food hoping to get great service and food but I didn't. I feel that this is totally uncalled for as I don't have a car to take it back. Highly disappointed.
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Debonairs Pizza's replyOfficial
01 Sept 2015, 09:14Hello Aqeedah,
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply01 Sept 2015, 09:14
Official
Hello Aqeedah,
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)