1 reviews | Active since Nov 2016
RAW PIZZA AND RUDE AND DISGUSTING MANAGER!
The pizza was delivered RAW and when I requested to talk to the manager she was rude and refused to help me as the customer!! She kept insisting that I bring the pizza in whereby I had ordered it online!!
Manager insists that shes been in management for a while and she knows what shes doing and the pizza is raw but funny enough I'm the one sitting here with a raw pizza in front of me.
Hi Lebogang, thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Hi Lebogang, thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***